Our services

We've now got new helpline opening hours! You can call our freephone 0808 800 5792 from 9.30 am - 6.00 pm, Monday to Friday

We are committed to empowering children and young people in public care and we campaign for change to improve their lives.

We aim to:

  • Promote children's rights throughout all our work, including the full implementation of the UN Convention of the Rights of the Child.
  • Campaign for changes in law, policy and practice to improve the lives of children and young people in public care and those in need.
  • Support the active participation of children and young people in the development of the law, policy and practice and in the delivery of services.
  • Deliver high quality services directly to children and young people and indirectly through our independent services.
  • Ensure equality of opportunity and anti-discriminatory practice in the delivery of all our services and our employment procedures.
  • Provide a link for people and agencies that aspire to child-centred practice in their daily work.

Over the past 30 years Voice has grown to become one of the leading providers of advocacy services for children and young people in public care. We work directly with over 3,500 young people each year and all 61,000 children and young people in care benefit indirectly from our campaigning work. We also support other professionals in the childcare field by providing specialist advice and training services.

Our core services are:

  • Individual advocacy service direct to children and young people in care or in need and care leavers accessed through our Freephone helpline
  • Visiting advocacy services to children in residential care, Secure Units, Secure Training Centres and Young Offender Institutions
  • Independent services for agencies including the provision of Independent Persons and Investigating Officers for Children Act complaints procedures and Independent Persons for secure accommodation criteria review panels.

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"I felt listened to for the first time"

Jordan, aged 19

  

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